IT Support Services - Altic
IT Support Services

Automated IT support services - fast performing IT without disruptions.

Our services

Workplace support

PC workplaces and mobile devices everyday support

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Systems support

Systems and servers continuous support

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Modern tools

Business needs are always changing, to address it we use Change enabled technologies architecture with flexible Cloud solutions and tools

Automation

Modern integrated tools include workflow automation features for IT support and business processes

Self-service portal

Self-service portal and customer support platform enable managing all IT and business services in one single place

Artifilial Intelligence (AI)

Data accumulated by modern tools enable practical usage of Artificial Intelligence algorithms (Machine Learning) for IT support services (AIops).

Knowledge base and Problem management

Timely and informed decisions using constantly growing Knowledge base with enabled Problem management process solutions

Change and 3rd Parties management

Full Change management process, including Release and 3rd Parties management

Interested in our services?

Contact us - our specialists are ready to answer, advise and help in any situation